Contacts

We welcome questions, corrections and feedback about our independent casino reviews and coverage of new Australian online pokies.

How to Reach Us

You can contact our editorial team by email at [email protected]. Please include enough detail for us to understand your enquiry, such as the name of the casino or the content you are writing about.

What You Can Write About

You are welcome to contact us regarding:

• Questions about our reviews, guides or other content
• Corrections to information you believe is inaccurate or outdated
• Feedback and suggestions for improving the website
• Partnership or other business-related requests

For corrections, please describe the issue clearly and, where possible, provide a reliable source supporting the requested change.

Response Time

We read incoming messages and usually reply within a few business days. Response times may be longer during busy periods or when an enquiry requires additional research.

Questions About Your Casino Account

We are an independent review website, not a gambling operator. We do not hold player accounts, process payments or control casino promotions.

Questions about deposits, withdrawals, bonuses, account verification, login problems or complaints about a casino must be directed to that casino’s own customer support team. We cannot access your account, speed up a payment or change a casino’s decision.

Need Help With Gambling?

If gambling is causing problems for you or someone close to you, free and confidential support is available across Australia through Gambling Help Online. The national service offers 24/7 support, information and counselling for people affected by gambling, including family members and friends.